Willow & Fern Oasis respects your privacy
Privacy Policy
This policy explains what information may be collected when you visit willowandfernoasis.com, place an order, contact us, or use features available through this website.
Information You Provide
We may collect information that you voluntarily provide, including:
Your name
Email address
Phone number
Billing and shipping addresses
Order and transaction information
Messages submitted through contact forms or email
Account information, if customer accounts are enabled
Payment Information
Payments are processed by third-party payment providers, such as Stripe and Squarespace Payments. Willow & Fern Oasis does not receive or store your complete payment-card number.
Payment providers may collect and process payment, identity, fraud-prevention, and transaction information under their own privacy policies.
Information Collected Automatically
This website is hosted by Squarespace. When you visit, Squarespace may collect information such as:
Your IP address
Browser, network, and device information
Pages viewed on this website
The website or page visited before arriving here
Cookies and similar technology
General website activity and analytics information
Squarespace uses this information to operate, secure, maintain, and improve its platform and services.
How Information Is Used
Information may be used to:
Process and fulfill orders
Provide customer support
Communicate about an order or request
Operate and improve the website
Detect or prevent fraud and security problems
Maintain business and transaction records
Comply with applicable legal obligations
Enforce our policies and protect our rights
How Information May Be Shared
Information may be shared only as reasonably necessary with service providers that help operate the business, including:
Squarespace, which hosts and supports this website
Payment processors
Print-on-demand and fulfillment providers
Shipping carriers
Website analytics and security providers
Professional or legal service providers when necessary
Information may also be disclosed when required by law, to respond to a lawful request, or to protect the rights, safety, or property of Willow & Fern Oasis or others.
Affiliate Links and Third-Party Websites
This website contains links to third-party websites, including affiliate links to retailers such as Amazon.
If you follow an affiliate link, the third-party website may collect information according to its own privacy policy and cookie practices. Willow & Fern Oasis does not control how third-party websites collect, use, or protect information.
Cookies
This website uses required cookies that help the site function securely and correctly. Squarespace or connected services may also use analytics or performance cookies to understand website traffic and activity.
You can manage cookies through your browser settings and, when available, through the cookie controls displayed on this website. Disabling certain cookies may affect how the website functions.
Data Retention
Information is retained only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, recordkeeping, dispute resolution, security, and legal compliance.
Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including requesting access, correction, or deletion.
To submit a privacy request, email info@willowandfernoasis.com. We may need to verify your identity before completing a request.
You may also adjust cookie settings through your browser or the website’s available cookie controls.
Data Security
Reasonable safeguards are used to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed completely secure.
Children’s Privacy
This website is not directed to children under 13, and Willow & Fern Oasis does not knowingly collect personal information from children under 13.
Changes to This Policy
This policy may be updated when website features, business practices, or legal requirements change. The updated date will appear at the top of this page.
Contact
For privacy questions or requests, email:
Last updated: September 22, 2026